Central Oregon's News Leader - KTVZ NewsChannel 21, Bend, Oregon
Would you support a restaurant adding a service fee in place of tipping?
KTVZ Asked by KTVZ
1,124 Votes

Would you support a restaurant adding a service fee in place of tipping?

Service fee

1

Tipping

18

Service fee

1 Comment
Sam Handelman
0
Sam Handelman

Does tipping encourage better customer service? Cornell University study found only a weak correlation. Happier servers provide better service. A livable wage (no, $15/hour is not livable in Bend!) with reasonable health and other benefits would make servers & patrons happiest.

Reply

Tipping

18 Comments
Del Frint
3
Del Frint

I prefer to tip based on service given. Bad service No Tip! Very simple! Good service, gets tip! Great service, Big tip!

Reply
David Tucker
3
David Tucker

This way I have control over how much I want to compensate the server for good service or the lack thereof.

Reply
Pam W
2
Pam W

Tipping is based on attitude and job done. Some deserve more than others. I will not go to a restaurant with a Service fee.

Reply
k san
2
k san

Well, I agree with the previous comments, but also, we would need to know the amount of said "fee" before having sufficient information to weigh in with an informed opinion.

Reply
Lisa York
2
Lisa York

I tip based on how well, or poorly, the waitstaff do their job...

Reply
Robert Northrup
2
Robert Northrup

In my opinion tipping encourages employees to give their best service. In some areas a good waitress can make a few hundred dollars a day.

Reply
Tim Collins
1
Tim Collins

we are forced every day to pay more and more and more. Look at the wages they are getting now.

Reply
Gabe West
1
Gabe West

Tipping encourages employees

Reply
Angel Jin
0
Angel Jin

We give cash tip to help the servers

Reply
Kevin Crabtree
0
Kevin Crabtree

Up to Individual service fee for credit cards is going to happen already is and it should be Banks are getting rich from these fees taking from small business

Reply
Christena
0
Christena

Pay people what they deserve. A tip is for good service. It's above and extra. I'm not paying extra for poor service.

Reply
Dave Voiles
0
Dave Voiles

Keep the tip. A service fee is no different than raising the price of the meal. Tips are to reward staff for a job well done and for incentive. A motivated employee would make a lower wage without tipping.

Reply
Cindy Lou Smith
0
Cindy Lou Smith

I tip more when I'm given good service.

Reply
Sussie Due
0
Sussie Due

The term TIP came from To Improve Performance. (And it was voluntary, NOT mandatory). The better the service was, the bigger the TIP. The servers knew this and strived for it. A service fee provides no incentive. I will not go to places that have a service fee or automatically add on a gratuity.

Reply
Rick Allen
0
Rick Allen

NO, it should be based on the level of service received, a service fee would limit good servers big tips and lower their income and incentive to give good service.

Reply
Matt Stickler
0
Matt Stickler

I tip based on quality of service received from waiter and or waitress.

Reply
Kimmy Wasatch
0
Kimmy Wasatch

To me tipping is a way of recognizing and rewarding good service. I would not go to a service fee establishment.

Reply
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