hanna gorham

hanna gorham

Mom, ai rep, just livin
When on hold for customer service for insurance/utilities/retail I would rather

When on hold for customer service for insurance/utilities/retail I would rather

Hold 10-20 minutes for a live rep

2

Instantly be helped by AI technology

0

Hold 10-20 minutes for a live rep

2 Comments
Braden
0
Braden

I usually say "Agent" right away just because the AI takes me down like 10 minutes of rabbit holes until it eventually takes me back to the main menu.

Reply
Jeff Rohr
0
Jeff Rohr

I feel like too often the automated solutions go in circles or don't have the right option, so I end up hitting "0" for a real person.

Reply

Instantly be helped by AI technology

0 Comments
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